About Us

We were both born and raised in Gloucester and met whilst studying at Hartpury College. Later, we went on to study Animal Management and Behaviour at the University of West of England. Our shared passion for animals and a desire to run our own business led to some intensive training with one of Gloucestershire’s leading grooming salons.

In June 2013 we opened our salon in the Old Medieval Hall at the top of the High Street in Stroud, where, with the able assistance of Leanne (on reception and bathing duties), we've finally achieved our dream of delivering grooming services and care of the highest quality to dog lovers and their precious pets..

MISSED & CANCELLED APPOINTMENTS

We appreciate that it's not always possible to keep your appointment, however we ask that you give us at least 24 hrs notice of cancellation. This allows us to try and fill the appointment slot and avoids us losing income. If you miss your appointment and have made no attempt to contact us we will make a charge of 50% of the cost of your missed appointment if you want to rebook. This must be paid at the time of booking. If you turn up more than 15 minutes late for you appointment, we may have to refuse to groom your dog as we may not have enough time left to do the work.

DE-MATTING

De-matting is time consuming and physically demanding work for the groomer, so we make a minimum de-matting charge of £15. In cases where the coat is "felted" or de-matting is likely to take longer than 15 minutes, we may need to shave the dog. WE WILL ONLY DO THIS AFTER CONSULTATION WITH THE OWNER, so we may call you at any time your dog is in our care. Charges for "clip-offs" vary depending on size of dog and thickness of coat, and reflect the cost of sharpening or even replacing our clipper blades which are inevitably damaged by clipping a tightly matted coat.

FLEA CHARGES

Please be aware that if you arrive for you appointment and your dog is found to have fleas we will refuse the groom because of the risk to other dogs in the salon. If we've already started the groom and find fleas we will not complete the groom and you will be asked to collect the dog ASAP. In both cases we make a minimum charge of £10 per infested dog. This covers the cost of "flea bombs" to de-infest the salon, and the cost of extra products needed to protect all other dogs in the salon at the time. 3 monthly flea treatments are available from your vet and will ensure your dog remains flea and tick free.

BITCHES IN SEASON

We do not groom bitches that are "in season". They are often skittish and nervous, making grooming difficult and increasing the risk of injury to the dog. Male dogs react to the scent and become excitable, leading to the risk of an unwanted pregnancy!

Important Information

Prices

  • PUPPY INTRODUCTION TO GROOMING

    from £15
  • .

  • FULL GROOM (dependent on coat condition, size, style etc.)

  • BICHON FRISE

    from £32
  • CAVALIER KING CHARLES

    from £30
  • COCKAPOO

    from £35
  • LABRADOODLE

    from £45
  • POODLE (Toy)

    from £32
  • POODLE (Miniature)

    from £35
  • POODLE (Standard)

    from £55
  • BATH, BLOW DRY & NAILS (Large Dog)

    from £25
  • COAT DE-MATTING

    £15
  • .

  • FOR OTHER BREEDS, PLEASE PHONE FOR PRICES

  • SCHNAUZER (Miniature)

    from £28
  • SCHNAUZER (Standard)

    from £33
  • SCHNAUZER (Giant)

    from £40
  • SHIH TZU

    from £31
  • SPANIEL (Cocker / Springer)

    from £35
  • WEST HIGHLAND TERRIER

    from £28
  • YORKSHIRE TERRIER

    from £25

Our Location

33a High Street,  Stroud,  Gloucestershire.  GL5 1AJ

Tel:  01453 751561

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